Privacy Policy

This Privacy Policy explains how Starsense ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide when creating an account, purchasing a premium report, or entering your birth details to generate a reading. This may include your name, email address, date and time of birth, location details, and payment information processed by our payment provider (Stripe). We also collect usage data such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Provide and personalise your astrology and numerology reports;
• Manage your account and communicate with you about your reports and subscriptions;
• Process payments via our payment processor (Stripe). We do not store your full payment card details;
• Improve our services, troubleshoot issues, and develop new features;
• Comply with legal obligations and protect our rights.

3. Legal Basis

We process your information based on your consent (when you provide your details for a reading), to perform a contract (when you purchase premium content), and as necessary for our legitimate interests (such as improving our services), except where such interests are overridden by your rights and freedoms.

4. Cookies and Tracking

We use cookies and similar technologies to remember your preferences and analyse site traffic. You can control the use of cookies in your browser settings. Disabling cookies may affect the functionality of the site.

5. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who assist us in operating the website, processing payments, delivering emails, or analysing usage. These providers are bound by confidentiality obligations and only use your data as instructed by us.

6. International Transfers

Our services are provided from Canada but may involve processing data in other countries. We ensure that appropriate safeguards are in place for any international data transfers.

7. Retention

We retain your personal data as long as your account remains active or as needed to provide services. You can request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@starsense.ca.

9. Security

We implement reasonable measures to protect your data, including encryption of passwords, secure payment processing, and access controls. However, no method of transmission or storage is completely secure.

10. Children

Starsense is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such information, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting an updated version on our site. Your continued use of the service after changes indicates your acceptance.

12. Contact Us

If you have questions about this policy or your personal data, please contact us at privacy@starsense.ca.